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Privacy Policy

Last updated: March 8, 2026

Introduction

Company Information

  • Legal Entity: Helper Inc.
  • Brand Name: Outfit Lens
  • Contact Email: support@outfitlens.com
  • Website: https://outfitlens.com

Welcome to Outfit Lens. We respect your privacy and are committed to protecting your personal data. This privacy policy describes how Helper Inc., operating under the brand name "Outfit Lens," collects, uses, and safeguards your information when you use our Chrome extension and website.

By using Outfit Lens, you agree to the collection and use of information in accordance with this policy.

Chrome Extension Permissions

This extension requires the following permissions to provide seamless service:

Website Access Permission

Website access permission is required to enable fashion item search functionality across all webpages you visit. This permission allows you to use the image search feature on any website, including shopping sites, social media, blogs, and more.

Screen Capture Functionality

Screen capture functionality is required to analyze images from the area you select. This feature only activates when you click the extension icon and manually select a region.

Important Notice:

  • All features only activate when you explicitly launch the extension
  • We do NOT automatically collect data or analyze webpages
  • We do NOT track your browsing history
  • Only images you select are transmitted to our servers

Information We Collect

1. Information You Provide

  • Images you choose to analyze using the extension
  • Feedback you provide through our support channels
  • Email address (only if you contact us)

2. Automatically Collected Information

  • Usage Data: Features you use, time spent on the extension
  • Device Information: Browser type, browser version, operating system
  • Extension Performance: Detection success rates, processing times, error logs

3. What We Do NOT Collect

  • We do NOT store images you analyze after processing (the only exception is an image you voluntarily attach on the uninstall feedback page, described under Data Retention below)
  • We do NOT track your browsing history outside the extension
  • We do NOT collect personally identifiable information without consent
  • We do NOT collect payment information (the extension is free)
  • We do NOT collect location data
  • We do NOT sell your data to third parties

How We Use Your Information

We use the collected information for:

  • Providing the Service: Processing images with our AI models to detect fashion items
  • Improving Accuracy: Training and fine-tuning our AI models using anonymized data only
  • Performance Optimization: Analyzing usage patterns to improve speed and reliability
  • Customer Support: Responding to your inquiries and resolving issues
  • Security: Detecting and preventing fraud, abuse, and security incidents

Data Retention Policy

Images You Upload

Retention Period: Immediately deleted

Images you analyze are processed in server memory only and immediately deleted after analysis. We do NOT save them to disk, database, or any storage system. Processing typically takes 2-3 seconds, then the image is permanently deleted.

Images You Voluntarily Submit to Improve Detection

Retention Period: Up to 90 days, then automatically deleted

Separately from the immediate-deletion flow above, the uninstall feedback page lets you optionally attach an image our extension failed to recognize, to help us improve detection. This happens only when you actively attach an image and check the consent box. Detected faces are automatically blurred in your browser before the image is uploaded (best-effort — it may not catch every face, for example at extreme angles), so the original image never leaves your device. These images are used only to improve our fashion-detection models, are not linked to your identity or any account, are not sold, and are not used for advertising. They are automatically deleted after 90 days. Because they are not linked to you, we cannot retrieve a specific image to delete on request, so please do not submit images containing anything you would not want retained for this period.

Search History (Local)

Retention Period: Until you uninstall the extension

Your last 100 searches are stored locally in YOUR browser only (not on our servers). This data is automatically deleted when you:

  • Uninstall the extension
  • Clear your browser data
  • Perform your 101st search (oldest is deleted automatically)

Product Catalog

Retention Period: Permanent

We maintain a database of fashion products (names, prices, images, shopping links). This contains NO personal information about you - it is just a catalog of available products.

Server Logs

Retention Period: 7 days

Our server keeps basic logs for debugging (timestamps, error messages). These logs:

  • Do NOT contain personally identifiable information
  • Do NOT contain image data
  • Are automatically deleted after 7 days

Data Storage and Security

We implement industry-standard security measures to protect your data:

  • Encryption: All data transmitted between your browser and our servers is encrypted using TLS/SSL
  • Immediate Deletion: Images you analyze are processed in real-time and immediately deleted after detection (this does not apply to images you voluntarily submit on the uninstall page, which are kept with your consent for up to 90 days)
  • Access Control: Only authorized personnel can access aggregated, anonymized analytics
  • Regular Audits: We conduct security audits to identify and fix vulnerabilities

Third-Party Services

To provide our fashion search service, we use the following third-party infrastructure and services:

Cloud Database Services

  • Purpose: Store fashion product catalog and enable visual similarity search
  • Hosting: Google Cloud Platform
  • Data Stored: Product information only (names, prices, images, shopping links)
  • Personal Data: None for the product catalog. The only user-provided images we store are the anonymous, browser-blurred feedback images you voluntarily submit (described under Data Retention); they carry no personal identifier.

AI Image Processing Service

  • Purpose: Detect fashion items in images using AI
  • Hosting: Google Cloud Platform (self-hosted service)
  • Data Processing: Images processed in memory only, immediately deleted
  • Storage: None - the AI detection service never saves images to disk or database (voluntarily-submitted feedback images are stored separately by a different service; see Data Retention)

Currency Exchange Rate Data

  • Purpose: Convert product prices to your preferred currency
  • Data Source: External currency exchange rate API
  • How We Use It: We cache exchange rate data in our database
  • User Data Transmission: None - no information about you is sent to the exchange rate provider

Chrome Web Store

  • Purpose: Extension distribution and automatic updates
  • Provider: Google
  • Privacy Policy: Google's privacy policy applies to Chrome Web Store interactions

Affiliate Marketing Networks

When you click on product links in our extension, we may earn a commission through the following affiliate networks. These networks use cookies to track clicks and attribute purchases.

CJ Affiliate (Impact)

  • Purpose: Track product link clicks and attribute commissions
  • Data Collected: Click events, cookie-based session data
  • Privacy Policy: cj.com/legal/privacy

Admitad

  • Purpose: Track product link clicks and attribute commissions
  • Data Collected: Click events, cookie-based session data
  • Privacy Policy: admitad.com/en/privacy-policy

Rakuten Advertising

Commission Factory

Local Data Storage

Some data is stored directly in YOUR browser (not on our servers). This data never leaves your computer unless you explicitly use the extension to search.

What We Store Locally

  • Detection History: Last 100 searches (timestamps, images, results)
  • Extension Settings: Server URL, UI preferences
  • UI State: Side panel position, minimized button location

Privacy Protection:

  • All data stays in YOUR browser
  • NEVER transmitted to our servers
  • Automatically deleted when you uninstall the extension
  • Maximum 100 items (oldest deleted automatically)

How to Clear Local Data

Easiest Method:

  1. Right-click extension icon → "Remove from Chrome"
  2. All local data automatically deleted

Alternative Method:

  1. Chrome Settings → Privacy and Security → Clear browsing data
  2. Select "Cookies and other site data"
  3. Extension data will be cleared

Your Rights

You have complete control over your data. Here are your rights and how to exercise them:

1. Right to Access

You can request information about what data we have about you. We do not store personal data linked to your identity on our servers — your local data exists only in your browser. The only images we keep are the anonymous, browser-blurred feedback images you may voluntarily submit (see Data Retention); because they are not linked to you, we cannot look one up per person.

To request access, contact us at support@outfitlens.com

2. Right to Deletion

Local Data: Uninstall the extension to immediately delete all local data

Server Data: We hold no personal data linked to you on our servers to delete. Images you analyze are deleted automatically; anonymous feedback images you may voluntarily submit are not linked to you (so they cannot be retrieved per person) and auto-delete after 90 days — see Data Retention.

3. Right to Correction

We store NO personal information that could be inaccurate. If you find any issues, contact us at support@outfitlens.com

4. Right to Object

Simply don't use the extension. All processing is user-initiated, so not using the extension means no processing occurs. Uninstall to stop all processing permanently.

5. Right to Data Portability

You can request a copy of your data in a standard format. Contact us at support@outfitlens.com

6. Right to Withdraw Consent

Uninstall the extension at any time to immediately withdraw consent. All local data will be deleted, and no further processing will occur.

How to Exercise Your Rights

Children's Privacy

Outfit Lens is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately at support@outfitlens.com.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Significant changes will be announced via the extension or email (if provided).

Continued use of Outfit Lens after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact Helper Inc.:

  • Company: Helper Inc.
  • Brand: Outfit Lens
  • Email: support@outfitlens.com
  • Website: https://outfitlens.com
  • Response Time: We aim to respond within 48 hours

GDPR Compliance (European Users)

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). Our lawful basis for processing is your consent when installing and using the extension.

Your GDPR Rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

You can withdraw consent at any time by uninstalling the extension. See the "Your Rights" section above for detailed instructions on exercising your rights.

CCPA Compliance (California Users)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: What personal information we collect and how we use it
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: We do NOT sell personal information
  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights

Important: We do NOT sell personal information to third parties. Your data is used solely to provide the fashion search service.

Privacy Policy | Outfit Lens